Return and Refund Policy

Last updated: March 07, 2024

Thank you for shopping at AB Softech IT.

The following terms are applicable for any products that You purchased with Us.

Definitions

For the purposes of this Return and Refund Policy:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to AB Softech IT.
  • Goods refer to the items offered for sale on the Service.
  • Orders mean a request by You to purchase Goods from Us.
  • Service refers to the Website.
  • Website refers to AB Softech IT, accessible from https://absoftechit.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You are entitled to cancel Your Order within 7 days without giving any reason for doing so.

The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.

In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:

  • By email: payment@absoftechit.com

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

Conditions for Returns

If our app does not work properly in your device we will refund your money.

In order for the Goods to be eligible for a return, please make sure that:

  • Payments are refunded as follows:
    • Credit / Debit Cards payments will be refunded within one (1) business days;
    • Wire Transfer and check payments will be refunded within seven (7) business days and the cost of transfer will be supported by the end user;
    • PayPal payments will be refunded within one (1) business day;
    • Other payment methods will be refunded between five (5) to seven (7) days.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By email: payment@absoftechit.com